From: Brian and Angie Maroevich
Salon Owners Monday 08:39am
Dear Fellow Salon and Spa Owner,
Proven salon forms, checklists, and procedures
helps get employees working harder, improves their customer services
skills, and attracts quality employees.
Brian and Angie Maroevich
Salon Management and
This Sound Familiar?
salon equipment is not being cleaned and maintained regularly,
but your employees can't think of things to do on shift.
Now your employee has a 20 point checklist to make sure
they get all their duties completed.
if a new employee forgets what to do when they open the
salon? Since the opening duties checklist is handy, they
don't keep customers waiting long.
how about when a new customer comes to your salon and is
interested in your services. Does your employee know exactly
what to do to maximize the customer experience and get the
sale? Now you have a 'guide at a glance' that will remind
them of what to do.
Longer Can Your Employees Say,
"I didn't know I was supposed to do that".
about it. Proven guides and procedures are one of the most
powerful tools you could ever have for your business. They
are the framework of how your business should run every
step of the way. Simply put, it's like having the best assistant
manager money can buy at your beck and call.
Creating All These Salon Forms And Guides Is The Hard Partů
will take you years and cost you a small fortune to
figure out just the right combination of forms that work. There are other boiler plate forms out there, even free ones, but they have not
been used in a salon or spa and proven their worth. Why waste your
So instead of knocking yourself out trying to come up with
just the right salon form, checklist, or employee guide, you can now
have them inside a new manual called:
Instant Salon Forms!
for the first time are all the forms you will ever need
for your spa, tanning salon, hair salon, or beauty salon. All the forms are available for instant download so you can start using them right away.
Now you can address the business situation at hand
without having to sit down for hours and create a new salon business form,
guide, or procedure.
is a small sampling of what Instant Salon Forms will do
for your business:
Here's A List Of The Tested And Proven Forms and Guides That You Will Get In Instant Salon Forms!
Client Information Form! Gets valuable information
for marketing, and helps set your salon apart from
Consultation Form...This will set you apart from your
competition, increase sales, and establish you as an expert!
Daily Service Schedule...
This form will help you track what your clients are purchasing, but it also helps all your staff!
Release Form...A release form that also informs
your new client, and helps you get referrals!
Performance Review and Planning Sessions...An
valuable tool for boosting your employees' customer
service and sales skills. One of our most
valuable assets! It's a 4-page guide that
the salon manager uses to evaluate an employees
performance on the job using a rating scale on a
total of 37 items that covers everything from answering
the phone properly and handling customers, working
as a team player, to how well they clean the salon!
Policies & Procedures Violation Notice...A
major stress reducer for you and your manager. This
simple 1-page document is used for documenting employee
policy violations, and it is an important piece
of your employee 'paper trail. It helps to keep
employees on board with how to conduct themselves
while working in your business! Requires signatures
by employee, manager, and owner to formalize the
process and make it real.
Write Up Form... These forms will help you turn
employees around, and get them more productive.
Or simply weed out the bad ones easier and with
Salon Booth Rental Agreement...You have to have an agreement between your salon and your consultants or hairdressers!
Independent Contractor Agreement...You also need an agreement between your salon and your independent contractors. Verbal agreements are worthless. Written agreements keep everyone in line!
Guidelines...A 5-page guide that all employees
must know very well because it sums up some of the
more important salon procedures like: Reminds
them of how to handle tanning clients, check acceptance
guidelines, refund policy, release form guidelines,
showing customers the tanning rooms and services
available to them, cleaning rooms, telephone etiquette,
how to answer the phone, how to build rapport with
new members, working on the computer, coupons/discounting
on the computer, which forms Tanning Consultants
and Tanning Assistants need to sign and return to
the manager, and time clock procedure.
Count Instructions...describes how to count
the inventory, what should and should not be counted,
and helps you keep your inventory tidy and dramatically
reduces employee theft!
Count Form...Makes inventory counting simple
so you employees can do it fast and easy. Helps
reduce theft of products by your employees. Plus,
makes it easy for you to scan!
Cleaning Shift Duties...A checklist of 20 duties
that need to be taken care of (just in case they
forget what needs to be done on a daily basis, or
they run out of things to do!)
Shift Duties - Opening The Salon
- A checklist of 20 things they need to do and/or
check at the opening shift. Keeps them busy and
gets the salon up and running right at opening!
Shift Duties- Closing The Salon
- A checklist of 18 action items that need to be
taken care of at closing, including inventory (see
inventory checklist above), cleaning, register balancing,
and more. Gets the salon tidy for the opening shift!
Cleaning Duties Checklist...A Monday through
Friday list of the most important duties that must
be taken care of on each day, with a 'Who Completed'
signature box so we know who did the job. Another
form that keeps them accountable for the cleanliness
of the salon.
Tan 'MyMyst' Procedures Form...Contains
everything you need from how to set appointments,
what to say to customers, how to start the booth,
to closing procedures and who to call at Mystic
Tan when problems occur.
Out Slip...A form that Sales Consultants fill
out for each shift to balance their drawer!
Discount Guide...A quick reference sheet that
shows the consultants how to discount anything from
coupons and mailings, to Club Member discounts.
Saves the newbies or slow learners from calling
you or the manager during their shift!
Descriptions...lists the description of each
job from Salon Manager to the Sales Assistant.
Just in case they need a reminder of what they are
Assistant Benefits and Compensation...A 2-page
form that lists all the product and tanning discounts,
medical benefits, and compensation guidelines for
Consultant Benefits Compensation...A 3-page
form that lists all the product and tanning discounts,
medical benefits, and compensation/commission guidelines
for Tanning Consultants.
Request Form...If you've had trouble with scheduling
due to employees taking vacation or you have employees
consistently requesting days off every week, then
you MUST have this form and get your employees to
use it right away! Gone are the last minute and
verbal requests...scheduling is no longer a nightmare!
Employee Paperwork Checklist...a checklist for
all the paperwork you need to give your new hires,
makes it simple for Managers to get all the correct
papers to new people.
For Employment...custom designed for a tanning
salon and spa!
Policies & Procedures...you should have
a document that spells out all the guidelines for
your employees to follow while working at your salon.
From employee rules and dress codes, to safety guidelines
and customer service, this document gives you the
foundation upon which to build your success!
Employee Review Questionnaire...When new employees
are asked to come for an interview, we designed
a series of 10 questions which weed out the good
from the bad more often than not.
cleaning duties & maintenance checklists
...necessary training and every day forms for employees
to keep your salon equipment functioning properly
Check-in Procedure ...a training form for your
employees to learn how you want them to handle your
clients as they enter your salon.
for Spray Tanners ...a simple tip sheet to give
to your clients after using Mystic Tan (or similar
UV-free spray tanning booth) for the first time.
Tan Quiz ...make sure your employees understand
all the information you've provided to them during
training on Mystic Tan with a brief 2-page quiz
that touches on the important things you want them
Room Cleaning Guidelines ...each one of our
staff are assigned a 'Baby Room' that is theirs
to keep clean. This form gives you an outline of
how you want your staff to clean your salon rooms
from the lobby to the bathroom, now they can't say
'I didn't know we were supposed to clean that!'
Employee Orientation and Training Outlines for Tanning
Assistants and Tanning Consultants...provides
your new employee and managers with an outline of
all items they need to complete during their training
period...essential for them to get on the right
track from the beginning!
Employment Contract...If you do business in
some states, you can use this form which outlines
the 'At-Will' employment rules between employer
and employee to help 'cover yourself' with employee
Checklist...help keep your salon manager organized
and on track with a simple weekly checklist they
can use for all the tasks they need to complete
Standards Form...an outline of your salon cleaning
standards for your staff to follow. They will know
exactly what you expect in terms of cleanliness
for your entire salon from the client rooms to the
lobby to the bathroom!
Standards Quiz ...reinforces your cleaning standards
form by having new employees take a simple 1-page
Contact Sheet...a brief form for your staff
to provide you with their Emergency contacts (note:
comes in handy when people don't show up for work!).
Consultant Math Quiz...make sure your new Tanning
Consultants understand the basics of math before
hiring them. If they don't understand how to complete
these simple math problems, imagine the money you
Funds Transfer (EFT) Authorization Form...if
you are not processing EFT memberships yet, you
are losing out on a steady stream of revenue for
your salon. Some EFT processing companies will provide
you with a standard form, but we have one that is
already made and has been tweaked over the years
after experience with these kinds of memberships.
Includes areas for customers to initial stating
that they understand all contract requirements,
including charges for declines if their payment
does not go through.
Cancellation Request Form...in the event your
client wants to cancel or freeze their EFT membership,
this form provides a paper trail to document any
of Shift/Closing Instructions...Can be customized
depending on the salon software you use, but we
already have this ready to go if you use Helios.
Provides important guidelines for you TC's to follow
and helps ensure proper procedures are followed.
Service Do's and Don't's...a simple 1-page document
that bullet points key customer service etiquette
including tone of voice, avoiding sarcasm, and saying
'thank you' as people leave your salon.
Cheat Sheet ...if your salon uses Helios, the
Cheat Sheet is great for new employees and can be
customized for your salon.
Standards for Sales Consultants...this is
a MUST HAVE document for your new Tanning Consultants,
outlining everything from how to greet new clients,
what questions to ask them, and how to sell lotion
and packages. It also includes pointers on telephone
etiquette, how to handle certain objections, and
how to explain tanning beds, spray tanning, and
tanning bed bulbs. You should not allow anyone to
sit behind your counter until they have completed
reviewing this document with you!
Savvy For TC's...further outlines and bullet
points key sales techniques such as building rapport,
the art of persuasion, and more on objection handling.
A great tool for follow up training at one of your
Savvy & Customer Service Quiz ...a 2-page
questionnaire that gets your new TC's thinking about
all the sales and customer service information you
have provided to them. It also tells you who has
been reading the training material and who hasn't!
Instant Salon Forms is not the magic pill that will make
your salon or spa into a massive
money making machine, and you probably won't turn around every single
employee around who is not performing well. But it will certainly be
an highly effective tool that you can use to get your salon
in a much better, more profitable direction.
Instant Salon Forms can be used in any salon or spa. Although some of the forms are specific to tanning or spa services, you can change them for your needs instantly. And some of the forms you simply won't need. But just a few forms can dramatically change your salon or employees behavior which is priceless. We know, because we use these forms daily...
If you are not sure what to do with a form or how it can
be used in your salon or spa, just email us and we will help you.
bottom line: Rather than running your salon by "reactive"
basis and making verbal agreements with your employees,
we created a system for each task and job so that everyone
knows what they are supposed to be doing, and when they
are supposed to do it. Plus our forms and guides will help
you provide your employees with goals, direction, and build
team unity. This will instill a more professional atmosphere
in your salon and it will make your employees happier and
more focused on their job.
"Okay - So How Much Is Instant Salon Forms?"
Frankly, I thought long and hard about delivering this exclusive
information only as part of a high-priced seminar where
I charged at least $1095.00 per person. But instead of going
to all the trouble of arranging for a room and taking time
out of my schedule - I settled on allowing you to download them instantly to your computer so you can start using them right away. That's why Instant Salon Forms is only $201.91 $29.95 ($171.96 Savings!). Or you can order them
individually for as low as $3.59 per form
I urge you to take action right now and grab this proven
material that will help you run a successful salon with
happy productive employees. Trust me, you won't want to
miss out on this one.
Grab your forms
Brian and Angie
Publisher, "Instant Salon Forms"
P.S. You'll be delighted at
how good my forms are. And you'll be surprised at how effective they can be at
helping you manage your salon or spa.
Avalanche Response Marketing Systems. All rights reserved
39 Washington St., Novato, CA 94947
415-892-3871 -- Fax: 415-449-3469 -- Contact
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